FAQ

Trader's profitability is calculated based on daily changes in the account balance. The calculation of profitability does not involve any balance sheet transactions. This means that the profitability data reflects only the result of the Trader's trading operations.

Daily return volatility is a value that reflects the size of daily return fluctuations relative to its average. Fluctuations in profitability are a risk. High fluctuations mean high risk.

Risk is a normalized measure of the fluctuations in daily returns over the last 14 trading days. If this indicator is high (5), then the Trader allows high fluctuations in profitability, that is, uses aggressive trading strategies. A low indicator (1) indicates that the Trader's strategy is conservative

Current drawdown is a value characterizing the current state of a trading account (profitability) relative to its historical maximum profitability.

Maximum drawdown is a value characterizing the maximum decrease in profitability relative to the previous local maximum, which was achieved over the entire history of the Trader’s account.

Recovery factor is a characteristic of the Trader's results, which is calculated as the ratio of the current profitability to the maximum drawdown. The recovery factor shows how much the profit exceeds the depth of the maximum drawdown. When comparing two traders with the same profitability, the best one is the one with the higher recovery factor, because its profitability was achieved with a smaller drawdown.

Sharpe ratio is a characteristic of a Trader's results, which is calculated as the ratio of profitability to volatility (fluctuations) of profitability. Fluctuations in profitability are a risk. High swings are high risk and should produce high returns. When comparing two traders with the same profitability, the better one is the one with the higher Sharpe ratio, because its profitability was achieved with the least risk

Trader's offer is an offer to potential investors to connect their trading accounts to the trader's account under the conditions established by him:

Trader commission is a commission set by the trader, according to which commissions are calculated for profitable replicated trading transactions and mutual settlements between the trader and his investors.

Reporting period is a time interval (from the moment the interaction between the investor and the trader begins or from the date of the last mutual settlement between the investor and the trader), after which mutual settlement occurs between the investor and the trader. Periodic settlements are carried out on the last Sunday of the month.

Minimum withdrawal amount is $10. There is no limit on the maximum withdrawal amount. Withdrawals can be made to a Visa/Mastercard/MIR card, by bank transfer or to a cryptocurrency wallet, subject to all necessary conditions being met - verification, fulfillment of the minimum trading volume, bonus processing.

Before withdrawing funds, you need to go through the verification procedure, make a minimum trading volume, and in the case of an active bonus, work out the bonus according to the conditions for issuing it.

Anti-money laundering and anti-terrorism financing (AML) is an approach based on laws and procedures designed to combat money laundering and restrict offenders from turning illicit funds into legitimate proceeds . In this regard, in order to withdraw the body of the deposit, the entire deposit amount must be used for trading once.

The company may provide bonus funds in various cases. The conditions for providing bonuses and their processing can be found in the chat.

KYC is an acronym for Know Your Customer and is the process of businesses verifying the identity of their customers to prevent money laundering, identity theft, financial fraud and terrorist financing. This process involves verifying your identity and address using government documents (ID or passport).

Our identity verification process is quick and simple and helps us verify both your identity and account information. By confirming this information, we can comply with KYC/AML/CTF regulations and prevent malicious behavior (money laundering, identity theft, financial fraud, terrorist financing). In other words, by verifying your identity, we can ensure that our company is a safe place for everyone who uses it.

Withdrawal requests are processed from a few minutes to 2 business days

Delays may be due to bank business hours, especially cryptocurrency transfers. For maximum transfer speed, we recommend creating withdrawal requests during bank business hours.

In order to verify your trading account, you need to upload a passport photo of the first and second pages, the registration page and a selfie with your passport to your personal account. Account verification takes from a few minutes to a day.

Access to opening transactions is granted to verified accounts. If you are unable to open trades, then either your account has not been verified or you do not have enough funds to open a trade.

Accrual time usually takes a few minutes. But it may take up to 3 banking working days.

Customer service is available Monday through Friday from 9:30 a.m. to 6:30 p.m. Moscow time

Exchange opening hours

Moscow Stock Exchange (MOEX) | 8:30 – 18:00
New York Stock Exchange (NYSE) | 16:30 – 23:00
London Stock Exchange (LSE) | 10:00 – 18:30
Chicago Mercantile Exchange (CME) | 17:00 – 01:00
American Stock Exchange (AMEX) | 16:30 – 23:00
Frankfurt Stock Exchange (FWR) | 10:00 – 21:00
Consortium of European Exchanges (EURONEXT) | 10:00 – 18:30